Last Updated: 30 October 2026
At Desert Crown Resort, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a room reservation, submit an enquiry, or contact us regarding our resort services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or interact with Desert Crown Resort, we may collect the following types of information:
Personal Information
- Full name
- Email address
- Contact number
- Booking and reservation details
- Check-in and check-out dates
- Number of guests
- Special requests or preferences
- Information shared through contact and enquiry forms
Non-Personal Information
We may automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website pages visited
- Date and time of website visits
- Website usage and browsing activity
2. How We Use Your Information
We collect and use your personal information for legitimate business and hospitality purposes, including:
- To respond to your enquiries and questions.
- To process room booking and reservation requests.
- To provide information about room availability, rates, and resort facilities.
- To assist with wedding, event, and celebration enquiries.
- To arrange guest services and special requests.
- To communicate important booking updates and confirmations.
- To improve our website, services, and guest experience.
- To maintain website security and prevent fraudulent activities.
- To comply with applicable legal and regulatory requirements.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience.
Cookies help us understand how visitors interact with our website, remember certain preferences, and improve website functionality.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
4. Sharing of Personal Information
Desert Crown Resort does not sell, rent, or trade your personal information to third parties.
However, we may share relevant information with trusted third parties when necessary for business operations, including:
- Website hosting and maintenance service providers.
- Booking and reservation service providers.
- Payment processing partners, where applicable.
- Website analytics and technical service providers.
- Legal authorities or government agencies when required by law.
Any information shared will be limited to what is reasonably necessary for the relevant purpose.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
Although we make efforts to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, map services, WhatsApp, or other external services.
These third-party websites and services operate under their own privacy policies and terms of use.
Desert Crown Resort is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of third-party platforms before sharing personal information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including managing reservations, providing guest services, maintaining business records, resolving disputes, and meeting applicable legal requirements.
When personal information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable laws.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to legal requirements.
- Withdraw consent where processing is based on consent.
- Raise concerns about how your personal information is being used.
To exercise these rights, please contact us using the details provided below.
9. Children’s Privacy
Our website and services are not intended to knowingly collect personal information directly from children without appropriate consent or authorisation.
If we become aware that personal information has been collected from a child in circumstances where consent was required but not obtained, we will take reasonable steps to address the matter.
10. Changes to This Privacy Policy
Desert Crown Resort reserves the right to update or modify this Privacy Policy whenever necessary to reflect changes in our services, website functionality, business practices, or applicable laws.
Any updates will be published on this page along with the revised date. We encourage visitors to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Desert Crown Resort
Address: Sam, Sand Dunes, Jaisalmer, Rajasthan, 345001, India
Phone: +91-7665000270
Email: info@desertcrownresort.com
Website: https://desertcrownresort.com/
We value your trust and remain committed to protecting your privacy while providing you with a comfortable and memorable stay at Desert Crown Resort.